Clear terms for shopping with us.
These Terms and Conditions govern access to and use of Wearlio Fashion, including browsing our website, creating an account, placing orders, purchasing products and interacting with services operated by WEARLIO SUPPLIERS PRIVATE LIMITED.
The rules that govern our online store.
These Terms are intended to operate in accordance with applicable laws of India, including principles relating to contracts, electronic transactions, sale of goods and consumer protection, together with the Consumer Protection Act, 2019 and applicable Consumer Protection (E-Commerce) Rules.
Please read these Terms carefully before using our website or purchasing products. By accessing the website, creating an account or placing an order, you agree to be bound by these Terms to the extent permitted by applicable law.
These Terms should be read together with our Privacy Policy, Shipping Policy, Return Policy and Refund and Cancellation Policy. Those policies form part of the terms governing transactions made through our store.
Nothing in these Terms is intended to remove or restrict any mandatory right or remedy available to a consumer under applicable Indian law.
Acceptance of these Terms
This website and the Wearlio Fashion online store are operated by WEARLIO SUPPLIERS PRIVATE LIMITED. Your access to and use of the website is subject to these Terms and Conditions and all applicable laws.
By using the website, registering a customer account or submitting an order, you indicate that you have read and understood these Terms and agree to comply with them, subject always to rights that cannot lawfully be excluded or restricted.
If you do not agree with these Terms, you should not use the website to place an order.
Eligibility to use the store
You should use the transactional features of this website only if you are legally capable of entering into a binding contract under applicable Indian law.
Where a person is not legally competent to contract, use of transactional services should take place only through or with the involvement of a parent, lawful guardian or other person legally authorised to act on that person's behalf.
You are responsible for ensuring that information submitted while creating an account or placing an order is accurate and that you are authorised to use the payment method and contact information supplied.
Customer accounts and account security
Certain website functions may require creation of a customer account. You are responsible for keeping your login credentials confidential and for taking reasonable steps to prevent unauthorised access to your account.
Account information should be complete, current and accurate. Where contact, billing or delivery information changes, you should update it before placing an order.
Please notify us promptly if you believe your customer account has been accessed or used without authorisation.
Never disclose your OTP, UPI PIN, card PIN, banking password or other confidential payment authentication information to anyone claiming to represent our customer support team.
Product information and availability
We aim to present product names, descriptions, specifications, sizes, colours, photographs and other information as clearly as reasonably practicable.
Product images are intended to provide a visual representation of the item. Actual colour may vary slightly depending on lighting, photography, screen settings, device display and other technical factors.
For garments and fashion products, dimensions, pattern placement, appearance and minor finishing details may vary where such variation naturally arises from manufacturing, fabric, print or production processes.
Product availability is not guaranteed until an order is accepted and capable of being fulfilled. Products may become unavailable due to inventory changes or other circumstances.
Please review the product description, selected size or variation, quantity, price and delivery information before confirming your purchase.
Prices, taxes and website information
Product prices displayed on the website are shown in Indian Rupees unless otherwise expressly stated. Applicable charges and taxes, where relevant, will be reflected in the manner required for the transaction.
The total amount payable for an order will be shown during the checkout process before the customer confirms payment.
We take reasonable care when publishing product and pricing information. If an obvious technical, typographical or pricing error is discovered in relation to an order, we may contact the customer and take appropriate corrective action consistent with applicable law.
Promotions, offers and discounts may be subject to separate conditions, validity periods, eligibility requirements and product availability.
Orders and order acceptance
Placing an order constitutes a request to purchase the selected products. Receipt of an automated order acknowledgement does not necessarily mean that every item can immediately be fulfilled.
An order may be subject to product availability, successful payment authorisation, verification of information, serviceability of the delivery address and other reasonable fulfilment checks.
We may be unable to fulfil an order where, for example, the product is unavailable, payment has failed, information supplied is materially incorrect, delivery is not reasonably serviceable, or the transaction appears fraudulent or unlawful.
Where payment has been received for an order that cannot lawfully or reasonably be fulfilled, the amount due for refund will be handled in accordance with the applicable Refund and Cancellation Policy and payment-processing timelines.
Payments
Payments may be processed through payment gateways, banks or other authorised payment service providers made available at checkout.
The availability of payment methods may vary. A transaction is considered successfully paid only when the relevant payment provider confirms the transaction to our system.
Payment failures, bank declines, authentication errors or delays within third-party banking or payment networks may be outside our direct control.
If an amount is debited but the corresponding order is not successfully recorded, the payment may be reconciled or reversed in accordance with applicable banking, payment-provider and legal processes.
Shipping and delivery
Orders are shipped to the delivery address supplied by the customer during checkout. Customers are responsible for checking that the shipping address, contact name, mobile number and other delivery information are accurate before placing an order.
Delivery estimates are indicative unless expressly stated otherwise. Actual delivery may be affected by destination, courier operations, weather, public holidays, transportation interruptions, local restrictions and circumstances outside reasonable control.
Complete information regarding shipping, serviceability and delivery handling should be read in our separate Shipping Policy .
Cancellations, returns and refunds
Eligibility for cancellation, return, replacement or refund depends on the nature of the request, product condition, applicable policy terms and rights available under applicable law.
Customers should review the relevant policy before requesting a cancellation, return or refund.
- Return requests are governed by our published Return Policy.
- Refund and cancellation requests are governed by our Refund and Cancellation Policy.
- Products should be handled in accordance with applicable return instructions while a request is being assessed.
- Nothing in a store policy overrides a mandatory consumer remedy available under applicable law.
Please review: Return Policy and Refund & Cancellation Policy .
Acceptable use of the website
You may use the website only for lawful personal or commercial interactions connected with the services legitimately offered through the store.
You must not deliberately interfere with website security, attempt unauthorised access, misuse customer accounts, submit fraudulent orders, upload malicious code, scrape protected information in an unlawful manner, impersonate another person or use the website for an illegal purpose.
We may restrict or suspend access where reasonably necessary to protect the website, customers, payment systems or business operations from suspected fraud, abuse, cyberattack or unlawful activity.
Intellectual property
Unless otherwise stated, the website's branding, layout, original graphics, logos, text, original photographs, design elements and other proprietary material are owned by, licensed to or lawfully used by WEARLIO SUPPLIERS PRIVATE LIMITED.
Access to the website does not transfer ownership of intellectual property rights to the user.
Website material may not be reproduced, republished, commercially exploited or distributed in a manner that infringes applicable intellectual property rights, except with appropriate permission or where otherwise permitted by law.
Third-party services and links
Our store may depend on or provide access to third-party services such as payment gateways, courier providers, mapping services, communication providers or external websites.
Those services may be operated independently and may have their own terms, privacy policies and service conditions. We do not control every aspect of an independent third-party platform.
The inclusion of an external link does not by itself amount to a guarantee or endorsement of all content or services available through that external resource.
Disclaimers and limitation of liability
We aim to keep our website reasonably available and accurate, but temporary interruption may occur due to maintenance, security events, hosting failures, internet outages, third-party service disruption or other operational circumstances.
To the maximum extent permitted by applicable law, WEARLIO SUPPLIERS PRIVATE LIMITED will not be responsible for indirect or consequential loss arising solely from circumstances beyond its reasonable control or from misuse of the website by a user.
Nothing in these Terms excludes liability or responsibility where exclusion or limitation is prohibited by applicable law, including mandatory rights and remedies available to consumers.
Any limitation in these Terms must be read subject to the Consumer Protection Act, 2019 and other mandatory rights available under applicable Indian law.
Customer responsibility and indemnity
You are responsible for losses directly resulting from your unlawful misuse of the website, intentional violation of these Terms, fraudulent conduct or infringement of another person's lawful rights.
To the extent permitted by law, you agree to be responsible for reasonable losses or claims incurred by us that directly result from such unlawful or fraudulent conduct.
This provision is not intended to impose liability on a customer for conduct for which the customer cannot lawfully be held responsible.
Events beyond reasonable control
Performance of an order or service may occasionally be affected by circumstances beyond reasonable control, including natural disasters, extreme weather, transportation interruption, public emergencies, government restrictions, labour disruption, communication outages, cyber incidents or failures involving external service providers.
Where such an event occurs, we will take reasonable steps to manage the affected transaction and communicate material information where practicable.
Statutory consumer rights that continue to apply despite such circumstances are not waived by this clause.
Electronic communications
By interacting with our website, you may receive electronic communications necessary to administer your order or account, including order confirmation, payment, dispatch, delivery, security and customer service communications.
Promotional communications, where used, will be subject to applicable consent and communication requirements.
Electronic records and communications relating to a transaction may be maintained where required for contractual, operational, accounting, taxation, legal or regulatory purposes.
Privacy and personal information
Personal information associated with customer accounts, website use, orders and support requests is handled in accordance with our Privacy Policy .
Please read the Privacy Policy to understand the categories of personal information that may be processed and the purposes for which such information may be used.
Changes to these Terms
We may update these Terms to reflect changes in our website, services, business processes or applicable law.
Updated Terms may be published on this page with a revised effective date. Changes will apply prospectively to the extent required by applicable law and will not remove rights already accrued under a completed transaction where the law does not permit such removal.
Governing law and dispute resolution
These Terms and transactions made through Wearlio Fashion are governed by the applicable laws of India.
Customers are encouraged to first contact our customer support or Grievance Officer so that a concern can be reviewed and an appropriate resolution can be attempted.
Subject to mandatory jurisdiction available under applicable consumer protection and other laws, disputes not resolved through customer support may be subject to the jurisdiction of competent courts and tribunals having lawful jurisdiction in India.
Nothing in these Terms prevents a consumer from approaching a competent Consumer Commission or other statutory authority where such a remedy is available under applicable law.
Grievance redressal and contact
Questions, customer concerns or grievances relating to the website, an order or these Terms may be submitted using our official contact information.
When contacting us regarding an order, please provide sufficient information to identify the relevant transaction, such as the order number and contact information associated with the purchase.
Our designated Grievance Officer is SHYAM KUMAR .
Severability and entire agreement
If any provision of these Terms is determined by a competent authority to be invalid or unenforceable, that provision will be treated to the extent necessary in accordance with applicable law, without automatically invalidating the remaining provisions.
These Terms, together with the Privacy Policy, Shipping Policy, Return Policy, Refund and Cancellation Policy and any transaction-specific information presented during checkout, constitute the applicable terms governing use of our online store and purchases made through it.
Clear information makes better shopping.
Important product, price and transaction information should be available before purchase.
Orders and payment interactions should take place through appropriate store and payment systems.
Customers can use our official support information when help is required with a transaction.
Store terms remain subject to mandatory protections available under applicable Indian law.
Who operates Wearlio Fashion?
Wearlio Fashion is operated by WEARLIO SUPPLIERS PRIVATE LIMITED. The following information identifies the registered business responsible for the online store.
Shop knowing where you stand.
These Terms should be read together with the Privacy Policy, Shipping Policy, Return Policy and Refund and Cancellation Policy published on Wearlio Fashion. If you have a question about an order or these Terms, contact us at shyam@wearliofashion.in or +91 8209368378.