Shipping Policy.
This Shipping Policy explains how orders placed with Wearlio Fashion are processed, dispatched and delivered across serviceable locations in India.
From our store to your doorstep.
Delivery timelines depend on order processing, destination, courier serviceability and operational conditions.
What happens after checkout?
Once your order is successfully placed, it moves through verification, processing, dispatch and courier delivery.
Your order details are recorded after successful placement and payment confirmation where applicable.
Products are prepared, verified and packed for dispatch.
The shipment is handed over to an available courier or logistics partner.
The courier attempts delivery at the address provided during checkout.
Scope of this Shipping Policy
This Shipping Policy applies to orders placed directly through the Wearlio Fashion website operated by WEARLIO SUPPLIERS PRIVATE LIMITED.
It should be read together with our Terms and Conditions, Return Policy, Refund and Cancellation Policy and Privacy Policy.
Shipping timelines and availability may vary depending on destination PIN code, product availability, order verification and courier serviceability.
Shipping Coverage
We aim to deliver orders to serviceable locations within India through third-party courier and logistics partners.
Shipping availability depends on whether the destination PIN code is serviced by an available logistics provider at the time of dispatch.
Certain remote, restricted or difficult-to- service locations may have limited courier availability or longer delivery timelines.
Order Processing
After an order is successfully placed, it may undergo payment verification, stock confirmation, order verification, packing and dispatch preparation.
Orders are generally processed on business days, excluding public holidays and other non-working days applicable to our operations or courier partners.
Processing time is separate from courier transit time.
Order and payment information may be verified.
Ordered products are identified and prepared.
Products are packed for courier handling.
Shipment is handed to a logistics provider.
Estimated Delivery Time
Delivery times shown on the website or communicated after purchase are estimates and may vary by location and courier service.
A typical shipment may require additional time for order processing before being handed over to the courier.
Delivery estimates may be affected by:
- Destination PIN code.
- Product availability.
- Courier capacity.
- Public holidays.
- Weather conditions.
- Local restrictions.
- Transport disruptions.
- Incorrect or incomplete address details.
Shipping Charges
Any shipping or delivery charge applicable to an order will be displayed during checkout or before the order is finally confirmed.
Shipping charges may vary depending on order value, destination, promotional offers, delivery method or other disclosed conditions.
If free shipping is offered, eligibility may depend on the terms of the relevant promotion or order value.
Order Tracking
Where tracking information is available, you may use our Order Tracking page or the tracking information associated with your order.
Tracking updates are generally provided by the courier or logistics network and may not always update in real time.
Track Your Order ↗Shipping Address
Customers are responsible for entering a complete and accurate delivery address during checkout.
Your shipping information should include:
- Customer or recipient name.
- Complete house, flat or building details.
- Street, locality and landmark where appropriate.
- City and state.
- Correct PIN code.
- Reachable mobile number.
We are not responsible for avoidable delivery problems caused by materially incorrect, incomplete or outdated shipping details supplied by the customer.
Delivery Attempts
Courier partners may make one or more delivery attempts depending on their operating process and service conditions.
The courier may contact the recipient using the mobile number provided with the order.
Customers should ensure that the recipient is reasonably available to receive the shipment or respond to courier communication.
Failed Delivery & Return to Origin
A shipment may be returned to us by the courier where delivery cannot be completed.
Possible reasons include:
- Incorrect delivery address.
- Invalid PIN code.
- Recipient unavailable.
- Repeated failed delivery attempts.
- Customer refusing the parcel without an applicable authorised reason.
- Courier service restrictions.
If a prepaid shipment is returned to origin, we will review the order and process the appropriate next step in accordance with our Refund and Cancellation Policy and applicable law.
Delayed Shipments
Occasionally, deliveries may take longer than initially estimated due to courier, operational, weather, regional or other circumstances.
If your order appears materially delayed, contact our support team with your order number.
Partial or Multiple Shipments
An order containing multiple products may be dispatched in separate packages depending on product availability, warehouse processing or courier requirements.
Where an order is split into multiple shipments, the packages may arrive on different dates.
Separate tracking information may be generated for individual packages where supported.
Damaged or Tampered Parcel
If a parcel appears visibly damaged, severely torn, opened or tampered with at the time of delivery, please exercise reasonable caution.
Where practical, record clear photographs or video of the package condition.
If you receive a damaged, defective, incorrect or incomplete product, contact us promptly and follow our Return Policy.
View Return Policy ↗Lost Shipment
If a courier confirms that a shipment has been lost in transit, we will review the order and provide an appropriate remedy depending on the circumstances and applicable law.
For an eligible prepaid order, this may include replacement where available or refund of the amount applicable to the lost item.
Prepaid & Cash on Delivery Orders
Available payment and delivery options will be displayed at checkout.
Cash on Delivery, if offered, may not be available for every order, product, PIN code or customer account.
Prepaid orders are considered paid only after successful payment confirmation from the relevant payment system.
Cancellation Before Dispatch
If you wish to cancel an order, submit the request as early as possible.
Once an order has entered packing, dispatch or courier processing, cancellation may no longer be operationally possible.
Cancellation and any applicable refund will be handled according to our Refund and Cancellation Policy.
Refund & Cancellation Policy ↗Events Beyond Reasonable Control
Shipping or delivery may be affected by events reasonably beyond our control or the normal control of our courier partners.
Such events may include:
- Floods, storms or natural disasters.
- Severe weather.
- Strikes or transport disruptions.
- Government restrictions.
- Civil disturbances.
- Epidemic or public-health restrictions.
- Courier network interruption.
- Telecommunications or technology outages.
We will take reasonable steps appropriate to the circumstances and applicable law.
Customer Responsibilities
To help avoid delivery issues, customers should:
Grievance Redressal
If you have a complaint regarding shipping, delivery, courier handling or order fulfilment, you may contact our designated grievance contact.
Contact Information
For shipping or delivery assistance, contact us using the information below.
Follow its delivery journey.
Use our dedicated tracking page to view available order information.